LEADERSHIP & MANAGEMENT
Feedback and difficult conversations
Your team’s standard is the worst behaviour you accept in silence.
Not the annual review. The short, timely conversation about one concrete behaviour — the one managers postpone for months and then handle badly.
Sound familiar?
- ·Do your managers store up grievances and then explode in a meeting?
- ·Do good people lose motivation because they see it does not matter?
- ·Is feedback given once a year, in a review?
What it covers
- +Why silence costs more than the conversation
- +The three-sentence structure: what I saw, what effect it had, what I expect
- +How to avoid labels — always, never — and why it matters
- +What to do when the person defends, denies or cries
- +Positive feedback, which is given just as badly and far more rarely
How it runs
- 1Every participant brings a real conversation they are postponing.
- 2It is rehearsed on camera, in pairs, with immediate analysis.
- 3It is repeated until the sentence sounds natural rather than memorised.
- 4People leave with the conversation prepared and a date in the calendar.
What stays in the company afterwards
THE EVIDENCE
It is the cheapest management instrument a manager has. It is learned in two hours of practice and can be delivered as a one-day module or as part of the leadership programme.
Estimate your price
an estimate, not a quoteESTIMATED TOTAL
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For groups of 50+ the rates go down — write to me for a tailored quote.
The estimate uses the rates published above. I confirm the final price in writing within 24 hours, once I understand what you want to achieve.
Request a quote for this setup →Prices are final — no VAT is added.
Let's talk about your numbers.
30 minutes, free, no strings attached. Pick your slot straight from the calendar.
— Mihail