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LEADERSHIP & MANAGEMENT

Delegation and accountability

“By the time I explain it, I will have done it myself.” True — once.

Bad delegation comes in two shapes: delegating nothing, or throwing a task with no criteria and then being annoyed it came back wrong. Both are fixed by the same five extra minutes at the start.

Sound familiar?

  • ·Do your managers work in the evenings while their team leaves at five?
  • ·Do tasks come back to be redone, because it was not what you meant?
  • ·Is only the unpleasant work delegated, while the interesting part stays with the boss?

What it covers

  • +The difference between delegating an activity and delegating a result
  • +The five things without which delegation is a lottery
  • +How much control is too much and how much is too little
  • +How to hold people to account without humiliating anyone
  • +What you delegate and what you never delegate

How it runs

  1. 1Every manager brings their own list of tasks from the past week.
  2. 2We sort it out: what should have been delegated, what should not, and why it was not.
  3. 3The delegation conversation is rehearsed, on camera.
  4. 4People leave with three tasks concretely delegated, with a name and a date.

What stays in the company afterwards

✓The template of a complete delegation
✓The rule for checking in halfway
✓A personal list: what I never delegate

THE EVIDENCE

Delivered as a one-day module or within the Leadership Academy. It works best immediately after the feedback module.

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30 minutes, free, no strings attached. Pick your slot straight from the calendar.

— Mihail
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