The context
Not a client — the place where I learned the trade from the inside. Seven years as HR director in an FMCG company with 650+ employees.
What we did
I built the performance management system, digitized the HR processes, trained the company's managers and created from scratch a tool for measuring satisfaction, motivation and engagement at work.
The result
Staff turnover dropped by 10%. That is why, when I talk to you about retention and management, I speak from practice, not from theory.
